Privacy Policy

Privacy Policy

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Privacy Policy

Your Privacy
I take the privacy rights of my patients very seriously. This privacy policy sets out how I deal with your ‘personal information’, which is defined as: information that could identify, or is related to the identity of, an individual.

Homeopath Lone Pedersen – Naturligvis Homeopathy
You will be treated by homeopath Lone Pedersen, and your data will be collected and stored by her.

What personal information do I collect?
In order to treat you, I will ask you to provide certain information. This includes:
• Name
• Gender
• Date of birth
• Home address
• Email address
• Telephone number
• Medical history
Over time I will add details of the conditions for which you have consulted me and the remedies and other therapies that I have prescribed or recommended.

How do I collect this personal information?
All the information collected is obtained directly from you. This is usually at the point of your first consultation and/or via your use of our Calendly online booking calendar. The information may be collected via a Medical History Form which I may ask you to complete prior to your first appointment.
At the point at which you provide your personal information, I will also request that you provide consent for me to store and use your data. Your consent is required in order to ensure my compliance with current data protection legislation. Your consent is also applicable to the information collected from you during subsequent consultations and added to your personal information.

How do I use this personal information?
I use your personal information to analyze the conditions for which you have consulted me, and to prescribe remedies and other therapies.
I will communicate with you by email, other digital methods and by telephone (including video calls).

With whom do I share your personal information?
I do not share your personal information.

How long do I keep your personal information?
I need to keep your information for as long as you continue to consult me. Since patients often return for more consultations after a period of absence, I will keep your information for seven years after your last consultation. In the case of children, seven years after their 18th birthday. At that point, your file will be securely destroyed and any digital information will be erased from my computer systems.

How do I store your personal information?
My patient files are computer-based and are held securely within my consulting room on my laptop and backup device. I take steps to protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.
Your email address, if you have one, is held securely on the servers of my email provider, currently gmail.

Your rights
Under data protection legislation, you have the right to inspect the personal information I hold about you. You can make requests by contacting me in writing and I will endeavor to respond within 21 days.
To ensure that I have accurate and up-to-date information, you need to inform me of any changes you believe I should make to the personal information I hold by contacting me in writing (see below).

Changes to this policy
This policy may change from time to time. If I make any material changes, I will make you aware of them.

Contact

If you have any queries about this policy, or want to request your data records, please contact  via: homeopatlone@gmail.com

Policy review date: May 2020